Distributor name

Coco Digital Consulting AB

www.circuliv.com

Operation manager

Kyoko Engstrom

address

Thorildsvagen 8, 11243, Stockholm, Sweden

mail address

info@circuliv.com

Sales URL

https://circuliv.com/

payment method

Credit card, Apple Pay, Google Pay, Amazon pay

payment time

・Credit card or debit card: Varies depending on the closing date of the credit card used and the details of the contract. Please check with your card company.

・ApplePay: An Apple device such as iPhone 7 or later can be used as a wallet, and you can use your credit card or prepaid card to make secure payments on this site with Touch ID.

Please check the Apple Pay website https://support.apple.com/ja-jp/apple-pay for payment methods and payment deadlines.

・Google Pay: Android 4.4 or higher ・QUICPay only Android devices with 5.0 or higher can be used as wallets, and you can safely make payments on this site using credit cards and prepaid cards.

Please check the "Google Pay" website https://pay.google.com/intl/en_jp/about/ for payment methods and payment deadlines.

・Amazon Pay: Varies depending on the closing date of the registered credit card and contract details. Please contact your card company.

Necessary charges other than product price

・Consumption tax

・Shipping fee depends on the product weight

Product delivery time

We usually ship within 7 business days after receiving your order. However, if there is a delay due to out-of-stock, unfavorable weather, delivery company circumstances, or any other reason, we will notify you by e-mail. In addition, if you wish to resize, it may take 1 to 10 days more than the estimated number of days above.

For reserved products, please check the display for each product.

About returns and exchanges

When the ordered product arrives, please be sure to check that there are no scratches or defects on the product, and that there are no errors in your order with the tag attached.

*Please note that we cannot respond to products that have passed 8 days from arrival.

Defects (dirt/damage) or wrong products due to our responsibility

We take all possible measures to deliver the product, but in the unlikely event that the delivered product is soiled or damaged, or if it is different from the product you ordered, please return the defective product. We will exchange it for a non-defective product. If we cannot arrange a replacement product, we will refund the price.

Please note that even in this case, the following items cannot be returned.

・Items that have passed 10 days since arrival

・Used, refurbished, washed or cleaned products

・Products whose tags/labels have been cut off or whose accessories have been lost

・Products with odors, stains or scratches from customers

・Items whose condition at the time of return is significantly different from that at the time of delivery (including boxes and accessories)

・Other products not eligible for return

Returns and exchanges due to customer convenience

We accept returns and exchanges for products within 10 days of delivery. Please note that the customer is responsible for the shipping fee in that case.

Please note that we cannot accept returns or exchanges for the following items, even within 8 days of arrival.

・Used, refurbished, washed or cleaned products

・Products whose tags/labels have been cut off or whose accessories have been lost

・Products with odors, stains or scratches from customers

・Items whose condition at the time of return is significantly different from that at the time of delivery (including boxes and accessories)

・Other products not eligible for return (products that have been repaired, discounted products, etc.)